1. Introduction
Leroma (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, disclose and safeguard your personal information when you visit our website https://leroma.co.uk
and use our services. Our registered company address is 15 Carlibar Rd, Barrhead, Glasgow, G78 1AA, United Kingdom, and our contact email is sales@leroma.co.uk
2. Scope
This policy applies to all personal data processed by us as data controller in respect of visitors, customers or other individuals who interact with our website or purchase our products. It also covers our compliance with the UK GDPR, the Data Protection Act 2018 and relevant UK data-protection legislation.
3. What personal data we collect
We may collect and process the following types of personal data:
• Information you provide to us: such as your name, delivery address, billing address, email address, telephone number, payment and order details when you place an order or register an account.
• Information we collect automatically: including your IP address, browser and device characteristics, pages visited and how you interact with our website.
• Cookies and tracking technologies: we use cookies and similar technologies to personalise your experience and analyse website usage.
4. How we use your personal data & lawful basis
We will only use your personal data when we have a lawful basis to do so, for example:
• to fulfil your order and perform the contract with you;
• to comply with our legal obligations;
• for our legitimate business interests (for example, improving our service, preventing fraud and administering our website) provided that your rights are not overridden by our interests;
• with your consent (for marketing communications, if you opt in).
Your data will be used to: process orders, deliver products, provide customer support, manage accounts, analyse website trends, and send you promotional offers if you have agreed.
5. Disclosure of your personal data
We may share your personal data with trusted third-parties where necessary, including: payment service providers, delivery and fulfilment partners, IT and hosting service providers, analytics and advertising partners. We do not sell your personal data to third-parties. Where data is transferred to parties outside the UK or EEA, we use appropriate safeguards (such as standard contractual clauses) to ensure compliance with data-protection laws.
6. Data retention
We retain your personal data only for as long as necessary for the purposes described above, or to comply with legal obligations (for example tax and accounting). After this period we will securely delete or anonymise your data.
7. Your rights
Under the UK GDPR and the Data Protection Act 2018 you have the right to:
• access and receive a copy of the personal data we hold about you;
• request correction of inaccurate data;
• request erasure (‘right to be forgotten’) in certain circumstances;
• object to or restrict how we process your personal data;
• request data portability;
• withdraw your consent (where processing is based on consent) without affecting lawfulness of previous processing.
If you wish to exercise your rights, please contact us at sales@leroma.co.uk
. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. That includes secure servers, encryption for payments, limited access rights, and regular security reviews. However no internet transmission is completely secure — we cannot guarantee absolute security but will always strive to protect your data.
9. Links to other websites
Our website may contain links to external websites operated by third-parties (for example social-media platforms). This Privacy Policy does not cover those websites — we encourage you to review the privacy policies of any site you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time (for example to reflect changes in law or our services). We will publish any changes on this page and indicate the date when it was last updated. By continuing to use our website after the policy changes you accept the updated version.
11. Contact us
If you have any questions about this policy or how we handle your personal data, please contact us at: Leroma
15 Carlibar Rd, Barrhead, Glasgow, G78 1AA, United Kingdom, Email: sales@leroma.co.uk
